We have put together a list of frequently asked questions to help enable you to make an informed choice.
Your individual needs will be discussed and determined with you during your Care and Support assessment.
Yes, our Support Workers can work with you in preparing and cooking your meal preferences.
You will be involved in developing your own person centered support plan, which our Support Workers will follow in supporting your needs.
We train, supervise, and monitor our staff, and carry out regular service and client reviews.
The Support Workers are employed by Sapphire Home Care.
Our minimum time is a call of 15 minutes, these calls could be to check on your welfare, and support or administer medication, for example.
If you are privately funded, you can pay by direct debit bank transfer, cheque, or by cash at our office.
We will try to accommodate your wishes, and if you feel you need more time on a regular basis, then we can discuss this with you.
Home care provides support in a variety of ways, depending on your individual needs and preferences. Sapphire Home Care will enable you to maintain as much independence and lifestyle choices as possible, within your own home and in the community.
Yes our Support Workers are subject to necessary previous employment references, alongside a criminal records check through the Disclosure and Barring Service.
Please contact us as soon as possible so we are able to discuss this with you.
Yes, we are registered with the Care Quality Commission.
Not at all, our aim is to provide the support you need to enable you to remain as autonomous and independent as possible within your own home and in the community.
Yes, we can provide support to help you recover from your treatment, and to regain your independence and wellbeing again.
Your Support Worker will be chosen according to your needs, interests, choices and preferences.
Staff are employed by Sapphire Home Care based on their values, attitudes, and qualifications according to their role.
We cover Hastings, St. Leonards, Bexhill, Battle and Rye.